Refund and Returns Policy

At Chef Royale, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer a 15-day refund policy for your peace of mind.

Eligibility for Refunds

  • Refund requests must be made within 15 days of receiving your order.
  • Items must be unused, in their original condition, and in the original packaging.
  • A proof of purchase (receipt or order confirmation) is required.

How to Request a Refund

  1. Email us at admin@monopackglobal.com with your order number and reason for the refund.
  2. Once your request is approved, ship the item to the return address provided.

Refund Process

  • After receiving and inspecting the returned item, we’ll notify you of the refund status.
  • If approved, refunds will be processed within 5-10 business days to your original payment method.

Non-Refundable Items

  • Customized or personalized products.
  • Items marked as clearance or final sale.

For any questions or further assistance, feel free to contact us: